11111bd Privacy Policy – Our Commitment to Protecting Your Personal Data

11111bd is one of Bangladesh's most trusted online Sports Betting and gaming platforms. When you use our platform, you share certain information with us — such as your name and mobile number during registration, or transaction details during payments. You have the right to know clearly how that information is managed.

This Privacy Policy applies to all digital services provided by 11111bd — including our website, mobile app, and any related platforms. By using any 11111bd service, you are deemed to have accepted this Privacy Policy.

We've written this policy in plain, straightforward language so every user can easily understand it. Our goal is to speak to you directly — no legal jargon, no unnecessary complexity.

11111bd only collects information that is genuinely necessary to provide our services. See the table below for full details:

11111bd collects information through several methods. We gather data from three main sources:

1. Directly from you: You provide information directly when filling out registration forms, completing KYC verification, submitting payment details, or contacting support.

2. Automatically: When you use our platform, certain information is collected automatically – such as your device's IP address, browser type, pages visited, and time spent on each page.

3. Through Third Parties: Limited information is received from payment gateways and identity verification services. This data is used solely for the verification process.

11111bd uses your information only for the following purposes and for no other reason:

• Account management: For registration, login, password reset, and profile updates.
• Payment processing: To process deposits, send withdrawals, and maintain transaction history.
• Security & Verification: To detect fraud, prevent unauthorized access, and complete KYC verification.
• Customer support: To address your questions and resolve any complaints.
• Platform development: To analyze usage patterns and improve the quality of our services.
• Legal Obligations: To meet regulatory requirements and facilitate audits.
• Relevant communications: To keep you informed about promotions, bonuses, and important updates (with your consent only).

11111bd never sells your personal information. However, data may be shared in the limited circumstances outlined below:

• Payment processor: Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Service: Documents may be shared with authorized verification services as part of the KYC process.
• Law enforcement: Disclosure of information may be required under a court order or legal obligation.
• Technology partners: With hosting and infrastructure providers required to operate the platform.

11111bd never sells your data to marketing companies, data brokers, or any third party. This is a non-negotiable policy.

The 11111bd website and app use various types of cookies. Cookies are small text files stored on your device that help our platform remember your preferences.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and security verification are essential functions – the platform cannot operate without them.
• Functional cookies: Remembers your language preference and theme settings.
• Analytics Cookies: To understand which pages are most visited and where issues may be occurring.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features of the platform.

11111bd has adopted industry-leading technical measures to protect user data. Our security infrastructure operates on multiple layers:

• 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
• Firewall protection: Advanced firewalls are active to block unauthorized access.
• Two-factor authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Secure Data Centers: Data is stored on secure servers that meet international standards.
• Staff Training: All staff involved in data handling are trained in security best practices.

11111bd does not retain data beyond what is necessary. Retention periods for different types of information are outlined below:

• Account Information: For the duration of account activity and 5 years after closure.
• Financial transactions: Up to 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Usage Logs: Up to 90 days.

After the retention period, data is securely deleted or anonymized. Certain data may be kept longer if required by legal obligations.

11111bd believes you should have control over your own information. We guarantee the following rights:

• Right of Access: You can find out exactly what information we hold about you.
• Right to rectification: You can request that any incorrect or outdated information be updated.
• Right to Erasure: You may request the deletion of data that falls outside our legal retention obligations.
• Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.

11111bd is an adults-only platform. We do not allow anyone under 18 to register, and we never knowingly collect information from minors.

If a minor has accidentally created an account, please notify us immediately. The account and all associated data will be deleted.

11111bd may update this Privacy Policy from time to time. Updates may be necessary due to changes in law, technology, or business operations.

• If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via your registered email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of this policy will be kept in an archive and can be accessed upon request.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated data protection team:

We take every request seriously and remain fully committed to protecting your privacy. Stay with us and play with complete peace of mind.